Committed to Quality Service and Tree Care

Byron Bay Tree Services (BBTS) is a privately owned Australian Company dedicated to providing quality service and tree care in Northern New South Wales and South East Queensland. We are certified by a JAS-ANZ accredited certification body: AS/NZS 4801:2001 Occupational Health and Safety Standard, ISO 9001:2000 Quality Management Standard, ISO 14001: 2004 Environmental Management Standard.

BBTS commenced operations in 1999 focusing on the Byron Shire and have since expanded our business to cover the Ballina, Lismore and Tweed Heads Shires employing over 25 staff on a full time basis. Our key people are members of the International Society of Arboriculture.

Since our inception, it has been our aim to deliver the highest standard of work within our region with prompt, efficient and polite service. This is being achieved through a strong commitment to customer service, safe work practices and sustainable vegetation management with minimal impact on our local environment. We strive to deliver cost effective services which exceed all customer expectations.

We are fully insured and comply at all times to legal industry standards and government legislation and are a member of the Queensland Arboricultural Society.

We service both the public and private sector in all aspects of vegetation management; Pruning; Removals; Mulching; Dead Wooding; Canopy Lifting; Stumpgrinding, Mulching, Mulch Sales, Reports for Planning Approval, Consultation, Powerline Work and Emergency Response.

Our Services:

Free Quotes
All quotes conducted are free of obligation and charge.

Tree Pruning
Trees may require pruning to keep them away from wires, fences and buildings, to improve long-term health and or/structure, for aesthetic reasons, and to permit people to cohabitate safely with them. All pruning is carried out according to Australian Standards 4373 (1996), Pruning of Amenity Trees. There are several different forms of pruning; dead wooding, crown lifting, canopy thining and directional pruning for structural reasons.

Tree Removal
Despite trees providing a beautiful backdrop to our landscapes and urban lives, sometimes their removal is unavoidable or necessary. Our company’s trained and qualified staff are able to remove any size tree and with extensive crane operations management and qualified EWP operators available even trees in difficult positions are no problem.

Vegetation Management/Clearing
BBTS specialises in vegetation management around powerlines and also clear corridors are based in the Northern Rivers also find a strong call for clearing parcels of land of the Camphor Laurel and just for development purposes.

Mulching
The conversion of waste resulting from abovementioned practices to recycle the resources back into the environment. We can either spray the wood chip created from mulching vegetation back into the garden or we can store it in our tip trucks for specified placement on job site.

Stumpgrinding
Available for complete tree removal, to prevent new shoots, remove trip hazards and to make room for new plantings.

Chemical Treatment
Chemicals can be applied to trees for insect or disease control either spraying, soil application or stem injections. Can be used in the management of tree species such as the Camphor Laurels when tree removal is not an immediately viable option (due to soil stability) but the tree is an undesirable. Or just to ensure a removed tree does not reshoot.

24hr Emergency Response
We endeavour to responds to all calls and request for emergency response 24hours a day/ 7 days a week. With our extensive array of specialist equipment and staff, we are the capable to respond to any call out type and make safe hazardous situations.

Consultancy
BBTS can assist with the completion of tree reports for planning approvals and can also provide professional advice and management systems for all aspects of tree care and maintenance.

About

What is an arborist or tree surgeon?

An arborist is a professional who practices arboriculture, the management and maintenance of trees. While trees provide many benefits, they can also be very large, heavy and complex organisms that require professional monitoring and treatment to ensure they are healthy and safe. Practices include pruning, structural support, treatment of disease, insect or abitoic disorders, lightning protection, removal and planting. It can also include planning, consulting, report writing and legal testimony.

We run a dedicated private work crew 5 days a week to service the Ballina, Byron, Lismore and Tweed Shires. The private work base is an integral proponent of our business operations and ensures we stay active within our local communities.

BBTS can provide qualified climbers, EWP and chipper operators all with the most up to date and fully safety tested equipment including:-

• 2 x 12m Elevated Work Platforms (one mounted on a 4x4 truck and both insulated to current
• Australian Standard AS1418.10 (2004)
• 1 x 12” Chipper and Tip Truck
• 1 x 18” Chipper and 4x4 Tip Truck
• 1 x Stumpgrinder; 4x4 vehicles and all relevant sundries (chainsaws, ropes etc).
  

Contractual Commitments

Vegetation Management

Powerline vegetation management is an integral part of ensuring that electricity supply is not disrupted at any time due to interference by plant growth. It also ensures that any potentially hazardous situations such as bushfire and injury to persons/property can be prevented.

Such specialist work requires rope and harness (spikeless) climbing techniques and other high levels of powerline safety comprehension.

All staff who work in this area hold specialist vegetation management certification and close approach training in relation to power lines required for each respective position.

Commercial Clients

Byron Bay Trees Services are used by residential and commercial entities, some of which are listed below:

• Real Estate Agents
• Australian Rail Track Corporation
• National Parks and Wildlife
• Councils
• Energy Supply and Insurance Companies

Testimonials

The Jeffrey’s - Coopers Shoot

We would like to thank you and your team for the work you have recently carried out on our property. The jungle and dead trees all gone! All the completed work has met with our expectations and your men were efficient and took care while doing the job. We would not hesitate to use your company again. Thank you also for the extra attention you gave us recently it was very heartening. Look forward to speaking to you soon.

The Jeffery's
Coopers Shoot
March 2010

Dimity MacBeth - Arana Hills

Yesterday we had a tree removed from our property which had fallen on our fences from the neighbour's yard in the storm. I received a call at work from my neighbour advising that your company wished to obtain access to my property to remove the tree. My husband, when we spoke about the likelihood of this occurring a few days beforehand, advised me that he did not want this to happen as he thought our yard would be destroyed with machinery etc. We have had problems before with tree loppers not being very careful and received some damage (not from the tree) but their truck to some of our property - which was unknown to us until after they left and no way for us to prove they did it. My husband also helped our neighbour last Friday remove trees from his driveway which had been dumped there by the tree removal company that his insurance company used to remove a neighbour's tree that was on his house. This guy had been out with the SES most of the week, so it just made it all the worse. So you can see why my husband was not keen. We also removed ourselves all of the branches from the fallen tree on our side and the debris so that we would not have problems with further damage to our property.

When I spoke to the fellow from your company (who's name I don't remember), he was very professional and advised exactly what they would do (ie machinery etc). I did give him the third degree a bit, given the above.

When I came home last night, I was pleasantly surprised that not only was there no damage, but there was no debris in our yard, the fence palings were all in a pile, the gate was closed, the tree was gone completely and there were no tyre depressions along our driveway grass - nor mud strewn everywhere.

I greatly appreciate the efforts of your staff in this regard and their professionalism.

Please thank the staff that removed the tree at my property yesterday, my husband and I are extremely grateful for its removal and the way in which it was completed.

Thanks

Dimity MacBeth

Tarek Nabi - Byron Bay Developer

I think like most people, I always thought that there wasn't much to chopping down a tree.

Over the last 10 years I have been using Byron Tree Services to remove trees at over 15 properties in the Byron Shire.

I can now appreciate what is involved.

Byron Tree Services have consistently approached tree removal in a professional and skilled manner.

What makes them lead the field in their industry is not only their dedication to safety and up to date equipment, but they do a complete job.

I am always impressed that after each job, Alex and the boys ensure that the environment is left tidy with minimal disturbance to surrounding trees and gardens.

Byron tree Services has always purchased the right equipment for the right job. So the time it takes to do a job is greatly reduced, done accurately and safely.

Even after all this time, I'm still impressed by what can be achieved with know how, the right equipment and a pleasant "can do" attitude.

One of the great Byron businesses, and a nice bunch of blokes.

Tarek Nabi Byron Bay Developer

Dear Alex and the team

Words can simply not convey the appreciation for the help we recieved from you today. After one of the worst storms to hit Suffolk Park in over twenty years and being messed around for nearly 20 hours by one of your competitors and having close to a ton of our tree on the neighbors roof, to have my message answered by you minutes after it was left and to arrive for a quote within literally five minutes, the last thing I expected was to have the pair of angels that you sent arrive 5 minutes later. You and your team managed to do a job that we were told would involve a crane, not only without said crane but done so profesionally in less than two and a half hours, the boys calmed me down immediatley (not an easy job in itself) and were polite, professional and efficient, they even said that it was nice to get a challenging job  to get thier teeth into, even the clean up was cheerfully done and all was back to normal in under three hours. I can only add that if anyone I know who needed a big job done  quickly and beautifully could not go wrong in calling the Byron Tree Service.

Very sincerly yours

Carey and George Kratzer
Suffolk Park NSW

If only all tradesmen could be as reliable as Byron Tree Services, the world would be a happier place J

Thanks,

Amanda Adams-Green
Strata Support

Dear Alex and the Team

What a refreshing change to find a contractor who arrives on time to provide a quotation, has highly trained professional staff who interact with the client in an excellent manner, who carry out the job safely, on time. On budget and who leave absolutely no mess behind.
Our experience with Alex and his team at Byron Bay Tree Services has been nothing short of first class.
Following on from the worst winds to hit Lennox Head in decades, our property was a complete mess and extremely dangerous in places. With young children, we were mindful of their safety and contacted Alex immediately following the storm. He had a member of his team out to see us within hours and work commenced the very next day.
Throughout the clean-up which continued for a week, Alex constantly liaised with both ourselves and our insurance assessor in a extremely professional manner.
Thank you Alex and your amazing team for returning our property to pristine condition in no time at all.

Chris & Jeanagh Condon
Lennox Head
June 2009

Your Insurance

Vegetation management can be a dangerous occupation and the safety of our staff and all clientele is paramount.

It is mandatory that a BBTS HIRAC (Hazard Identification and Risk Assessment and Control) form be completed at each job site, before any work proceeds.

Staff Training/Qualifications
We aim to train all of our staff to the highest industry standards required for each of their respective positions. With this training and knowledge base, our employees provide a comprehensive quality based service, with a strong understanding of the impact on the local environment, flora and fauna.

BBTS has over 10 fully qualified arborist on staff and are currently are running another 12 staff through an Arboricultural Level 3 traineeship through the North Melbourne Institute of TAFE and practically trained and assessed by some of the top arborists in the country.

Most of our trainees already hold much valid practical experience, knowledge and skills in arboriculture but we think it is important that they learn all aspects of the industry. By doing this, we not only benefit the staff by providing them with firm qualifications to further their employment opportunities but it ensures that our company can offer all of its clients the best possible service through skilled and knowledgeable personnel.

In addition to arboricultural qualifications, our staff are skilled and hold certification in the following areas:

• Occupational Health and Safety
• Chemical Handling
• Chainsaw Maintenance and Operation
• Traffic Control and
• Senior First Aid.
  

OH&S Compliance
BBTS has a comprehensive OH&S policy in place. This is reviewed and updated on a regular basis. We run monthly OH&S meetings and at any time run staff talks in relation to any new and relevant safety alerts.

It is mandatory for all staff to have a current OH&S greencard.

Insurances

Public Liability

• BBTS has $20 million public liability insurance.

Work Cover

• BBTS covers all of its staff for workers compensation.

Plant Insurance

• All vehicles are comprehensively insured and carry current registration and CTP insurances.

• All equipment is covered by plant insurance.

• Certificates of currency are available upon request. Any subcontractors used are checked for same relevant cover.

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