The Jeffrey’s – Coopers Shoot
We would like to thank you and your team for the work you have recently carried out on our property. The jungle and dead trees all gone! All the completed work has met with our expectations and your men were efficient and took care while doing the job. We would not hesitate to use your company again. Thank you also for the extra attention you gave us recently it was very heartening. Look forward to speaking to you soon.
Dimity MacBeth – Arana Hills
Yesterday we had a tree removed from our property which had fallen on our fences from the neighbour’s yard in the storm. I received a call at work from my neighbour advising that your company wished to obtain access to my property to remove the tree. My husband, when we spoke about the likelihood of this occurring a few days beforehand, advised me that he did not want this to happen as he thought our yard would be destroyed with machinery etc. We have had problems before with tree loppers not being very careful and received some damage (not from the tree) but their truck to some of our property – which was unknown to us until after they left and no way for us to prove they did it. My husband also helped our neighbour last Friday remove trees from his driveway which had been dumped there by the tree removal company that his insurance company used to remove a neighbour’s tree that was on his house. This guy had been out with the SES most of the week, so it just made it all the worse. So you can see why my husband was not keen. We also removed ourselves all of the branches from the fallen tree on our side and the debris so that we would not have problems with further damage to our property.
When I spoke to the fellow from your company (who’s name I don’t remember), he was very professional and advised exactly what they would do (ie machinery etc). I did give him the third degree a bit, given the above.
When I came home last night, I was pleasantly surprised that not only was there no damage, but there was no debris in our yard, the fence palings were all in a pile, the gate was closed, the tree was gone completely and there were no tyre depressions along our driveway grass – nor mud strewn everywhere.
I greatly appreciate the efforts of your staff in this regard and their professionalism.
Please thank the staff that removed the tree at my property yesterday, my husband and I are extremely grateful for its removal and the way in which it was completed.
Tarek Nabi - Byron Bay Developer
I think like most people, I always thought that there wasn’t much to chopping down a tree.
Over the last 10 years I have been using Byron Tree Services to remove trees at over 15 properties in the Byron Shire.
I can now appreciate what is involved.
Byron Tree Services have consistently approached tree removal in a professional and skilled manner.
What makes them lead the field in their industry is not only their dedication to safety and up to date equipment, but they do a complete job.
I am always impressed that after each job, Alex and the boys ensure that the environment is left tidy with minimal disturbance to surrounding trees and gardens.
Byron tree Services has always purchased the right equipment for the right job. So the time it takes to do a job is greatly reduced, done accurately and safely.
Even after all this time, I’m still impressed by what can be achieved with know how, the right equipment and a pleasant “can do” attitude.
One of the great Byron businesses, and a nice bunch of blokes.
Tarek Nabi Byron Bay Developer
Dear Alex and the team
Words can simply not convey the appreciation for the help we recieved from you today. After one of the worst storms to hit Suffolk Park in over twenty years and being messed around for nearly 20 hours by one of your competitors and having close to a ton of our tree on the neighbors roof, to have my message answered by you minutes after it was left and to arrive for a quote within literally five minutes, the last thing I expected was to have the pair of angels that you sent arrive 5 minutes later. You and your team managed to do a job that we were told would involve a crane, not only without said crane but done so profesionally in less than two and a half hours, the boys calmed me down immediatley (not an easy job in itself) and were polite, professional and efficient, they even said that it was nice to get a challenging job to get thier teeth into, even the clean up was cheerfully done and all was back to normal in under three hours. I can only add that if anyone I know who needed a big job done quickly and beautifully could not go wrong in calling the Byron Tree Service.
Very sincerly yours
Carey and George Kratzer
Suffolk Park NSW
If only all tradesmen could be as reliable as Byron Tree Services, the world would be a happier place J
Dear Alex and the Team
What a refreshing change to find a contractor who arrives on time to provide a quotation, has highly trained professional staff who interact with the client in an excellent manner, who carry out the job safely, on time. On budget and who leave absolutely no mess behind.
Our experience with Alex and his team at Byron Bay Tree Services has been nothing short of first class.
Following on from the worst winds to hit Lennox Head in decades, our property was a complete mess and extremely dangerous in places. With young children, we were mindful of their safety and contacted Alex immediately following the storm. He had a member of his team out to see us within hours and work commenced the very next day.
Throughout the clean-up which continued for a week, Alex constantly liaised with both ourselves and our insurance assessor in a extremely professional manner.
Thank you Alex and your amazing team for returning our property to pristine condition in no time at all.
Chris & Jeanagh Condon